Terms and Conditions

1. Introduction

Welcome to Retour, a software-as-a-service (SaaS) platform designed to help coffee shops, cafes, and restaurants collect basic customer information and retarget visitors with offers and promotions. By accessing or using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

2. Acceptance of Terms

By registering for or using the Retour service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.

3. Service Description

Retour provides a platform for business owners in the coffee shop, cafe, and restaurant industries to:

Collect basic customer information, such as names and contact details.
Create and manage marketing campaigns to retarget customers with offers and promotions.

4. User Eligibility

You must be a business owner or authorized representative of a business in the coffee shop, cafe, or restaurant sector to use our services. By using Retour, you confirm that you meet this eligibility requirement.

5. Account Registration

To use Retour, you must register for an account. You agree to provide accurate and complete information during the registration process and to update this information as necessary to keep it current.

6. User Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Compliance with all applicable laws and regulations, including data protection and privacy laws.
7. Use of Service

You agree to use Retour only for lawful purposes and in accordance with our Acceptable Use Policy, which prohibits:

The collection or use of customer information without consent.
Any form of spam or unsolicited marketing.
Violations of any applicable data protection laws.
8. Data Privacy and Security

We are committed to protecting your data. Our Privacy Policy outlines how we collect, use, and protect your information. By using Retour, you consent to our data practices as described in the Privacy Policy.

9. Intellectual Property

Retour and its associated content, including but not limited to software, graphics, and trademarks, are owned by Retour or its licensors. You may not use, reproduce, or distribute any content from Retour without prior written permission.

10. Subscription and Fees

Access to Retour may require a subscription or one-time payment. All fees are outlined in the pricing section of our website or agreed upon during the registration process. We may update our fees from time to time, and you will be notified of any changes.

11. Termination

We reserve the right to suspend or terminate your access to Retour if you violate these Terms and Conditions or if we believe it is necessary for our security or compliance. You may terminate your account at any time by contacting our support team.

12. Limitation of Liability

Retour is provided on an "as-is" basis. We do not warrant that the service will be uninterrupted or error-free. To the maximum extent permitted by law, Retour is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

13. Indemnification

You agree to indemnify and hold Retour, its affiliates, and their respective officers, directors, and employees harmless from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the service or your breach of these Terms and Conditions.

14. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any significant changes, and your continued use of Retour after such changes constitutes your acceptance of the revised terms.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in the UAE.

16. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Retour Support
Email: support@goretour.com

Thank you for choosing Retour. We look forward to helping you enhance your business with our services.